IRCTC Customer Care Number: Indian Railway Helpline Numbers & Email Support

IRCTC Customer Care Toll Free Numbers

Hey Guys!! Are you an Indian?? Then you must be a user of IRCTC!! So find here the list of IRCTC customer care numbers. As it is known to all that life of an Indian can’t be imagined without INDIAN RAILWAYS. Indian Railways means IRCTC and IRCTC means Indian railways.

IRCTC has totally transformed the life of Indians by bringing a kind of revolution in the history of ticket booking, catering and tourism. IRCTC is a subsidiary of Indian Railways headquartered at New Delhi and handles online ticket booking, tourism and Catering facilities provided in the premises of Indian Railways all around the country.

Understanding the necessity of these customer care numbers for the residents of our country we are going to share all the numbers which are operated by IRCTC for the help of passengers. You can call to these numbers for any kind of railway enquiries and other grievances. A number of other helpline numbers has also been issued which can be used by on board passengers for making any kind of complaints regarding catering, cleanliness and many ore.

IRCTC Customer Care

Railway is considered to be the life line of Indian for their mobility and the digitization in the ticket booking has brought a high level of convenience to the customers as now they don’t have to bother to stand for hours at the ticket window for the sake of booking their reservation.

The IRCTC (Indian Railway Catering and Tourism Corporation) is providing you the facility to know the schedule of trains and status of your PNR just by dialing a number. IRCTC is now offering a host of facilities through IRCTC customer care numbers which are toll free for passengers.

This article is very much helpful for you all to get any information regarding your rail travel. You can call IRCTC customer care to check your PNR status and to know schedule and availability of trains. Online booking of tickets and season tickets is now possible only because of the advent of IRCTC in India.

IRCTC Toll Free No for Railway Enquiry

The list of IRCTC customer care contact numbers can be found below:

+91-11-2334 5500

+91-11-2334 0000

+91-11-2334 4787

+91-120-4383892

+91-120-4383899

Do not miss to check 011 3934 0000 the IRCTC toll free numbers deals in both the languages that is Hindi and English and is available for 24 hours for all the 365 days of the year.

IRCTC Customer Care Number

Regional IRCTC Customer Care Number

Follow the regional IRCTC customer care numbers nos. below:

City IRCTC Customer  Care Number
Ahmedabad
 079-2530 0000
Bangalore  080-2530 000
Delhi/NCT 011-3934 0000
Chennai 044-2530 0000
Hyderabad 040-2530 0000
Chandigarh 0172-2530 0000
Mumbai 022-2530 0000

IRCTC Tourism Customer Care Helpline Numbers

IRCTC has also issued the list of numbers given below for the convenience of tourist. Indian tourist can contact over these IRCTC customer care numbers to get information regarding the best place they can visit by train in India, what is the costing for that, what are the facilities being provide by the Indian Railways and IRCTC and all other related concerns. Tourists may also use these number to lodge complain and grievances and we will always in their help as we work on the principle of “ Vashudhaiwya Kutumbakam”

City/State IRCTC Customer Care Number
Delhi 011- 23701100
Mumbai 022- 22644378
Kolkata 033- 22439045
Chennai 044- 64594959

IRCTC Toll Free Helpline Numbers

Passengers can call these toll free numbers from anywhere in the country and it is unpaid by the customers. The IRCTC has made these numbers toll free because people generally travel in roaming location of their mobile phone while travelling by Indian Railways and it may incur an extra burden to their pocket. Keeping this situation in mind our government has announced these numbers toll free that means no one has to pay even a single penny for making any call to these numbers. These numbers are very important as these numbers fulfill our major requirement while travelling by Indian Railways. You can call these numbers for getting A to Z solutions to your problems.

Toll free number: 1800 111 139

E-catering toll free number: 1800 1034 139

Complaint for Food: 1800 111 321

Indian Railway Enquiry Numbers

Passengers are in need of IRCTC customer numbers for various reasons. They can check their reservation details, train information, timings, PNR status, Train running status etc. If you have booked your tickets manually, you can use the below given numbers to get information like status of your reservation either it has got confirmed or it is yet waitlisted.

Railway Inquiry – 139 (24 hrs. service)

IRCTC Helpline Number – 138

Call these IRCTC customer care numbers for any issue related to security specially for women security while travelling – 1322 and 182

You can also use the SMS facility of 139 for various purposes like PNR status, train alerts etc. For PNR status just type “PNR (10 digit PNR number)” and send it to 139. This is a paid facility and Rs. 3 per SMS will be deducted.

Send SMS to 139 for seeking different information:

For seeking different information like time of train time, PNR, Train arrival and departure, Train seat availability and Fare information you can type the below given text in your message box and can send it to 139.

  1. <FARE> to get information on railway fare
  2. <TIME> for train tie enquiry
  3. <PNR> for PNR status
  4. <AD> to get train arrival and departure timing information
  5. <TRAIN> to know the train seat accommodation

To know all the above mentioned facilities, you can also call IRCTC customer care number or 139 and follow the instruction as per spoke by computer. Also you can check other toll free number like HDFC credit card customer number, Airtel digital TV toll free number and more shared our website. So visit our website to get further updates and information.

Comments

  1. CHANDRA MOHAN SINGH says:

    Dear- Sir/ Madam
    I tried ticket book from my irctc account- chanduogpl for Train No-12648 Kongu Express from Kazipet Jn to Kurnool Jn on 23/12/2016 . Charges Rs. 270.49 got cut from my Credit card No-4893772501138578 but ticket not booked. Now my deducted amount not came in account, So please Confirm me status about my Credit card money.

    Regards
    Chandra Mohan Singh
    Mob- 9177732201/ 9455837337

    1. Bipasha Ghosh says:

      Dear- Sir/ Madam
      I tried e-ticket book on 02-02-2017 from my irctc account- ID bipasha2 for Train No-12314 Sealdah-Rajdhani from New-Delhi to Sealdah for 07-02-2017. At last step, online SBI payment given OTP shows Ticket booking FAILED, but an amount Rs: 4630/- deducted from SBI account. Transaction ID 100000732743219. Now I like to know about my Ticket/amount and what will be my next step? Please Confirm me the status of my Ticket or money.

      Regards
      Bipasha Ghosh,
      M. No: 9531516517 / 9474340647

      1. hemant says:

        i also just booked ticket right now, 20/2/2017, its now deducted money from my card but ticket didnt book, and i am trying to contact customer care but no answer from them..

        Transaction ID: 100000751553464 PNR No Train No./Name: 18237 / CHATTISGARH EXP
        Date of Journey: 22-Feb-2017 Date Of Boarding: 22-Feb-2017 Class: SLEEPER CLASS (SL)
        From: BILASPUR JN (BSP) To: BEAS (BEAS) Boarding: BILASPUR JN (BSP)
        Resv Upto: BEAS (BEAS) Quota: TATKAL (TQ) Ticket Type: E-ticket
        Passenger Details
        Payment Details
        Payment Option:Canara Bank
        Ticket Charge:1820.0 Service Charge:0.0 Total:1820.0

        where we have to contact regarding this issue?? bipasha mam did you get your refund or confirmed ticket?? what you did regarding this issue?

        waiting your reply

        1. ZULAFQAR AHMED says:

          SIR/MADAM
          I tried my ticket booked in Uttar sampark karanti and Shalimar express payment got deducted from my account but ticket got not booked

    2. Smriti says:

      I had booked a ticket from irctc app for shatabdi train from New Delhi to Amritsar. My ticket was not booked but 1100 rs got deducted from my acc. Plz help

      1. Mohan says:

        Smriti have u received back ur money.samething happened with me too

    3. Ajay ojha says:

      I had booked a ticket from irctc app for Bhuj -pune express Vadodara to pune. My ticket was not booked but 316.42 rs got deducted from my paytm acc. Plz help!! My transaction ID is 100000749975621

    4. Sagar says:

      Dont worry you would have got the refund

  2. Vineet says:

    I m in train no 12488 train is running late approximate 7 hr now we have 2 children’s no drinking water no food what can we do

  3. Tamal says:

    Dear dept. I am about to reach varanasi stn I am.in 2333 up with B1 berth 16.my mother is with me who unable to walk hence request station support.

  4. velayudhan Pillai says:

    I purchased a open ticket for NCJ to Bangalore on 9th Jan,2017
    Rs.115/- (sr,citizen) No.297765825 dt.9/1/2017
    converted to 3rd Ac from TTE voucher Rs.800/- No.617863 dt9/1/2017
    Total 917/- (No deduction from open ticket amt and sr.citizen concession)
    Please let me know the reason and rule behind the calculation
    Actully Sr.Citizen 3rd ac from NCJ to SBC is Rs. 605/-
    I may get the refund of Rs.(800-605=195+115=310)=Rs.310
    I am a permanent online ticket booking customer for the last 25 years. This is the first time due to emergency.

  5. Pankaj Singh Parihar says:

    Die sar

    I am pankaj Singh . And today I am traveling from Kathgodam to Delhi by Jan Satabdi express . Nd it hert me so much . Because I already buy my ticket before 15 days . But some people come from Rampur ( U. P. ) . They don’t have tickets and they r forcing Nd Eaven fighting with me for my seat . They behave so bad. And no one come and check the tickets for those people from realway staff .
    And its is so bad jaurny for me in Indian realway .
    So please find my completed and find the reason behind this

    Date : 12 Jan , 2017
    Name : pankaj Singh
    Mob : 8505968212

  6. rakal das says:

    Sir I have make a payment to book a ticket but that was not book . The payment was fail but still now I don’t get my amount to my bank account.. the payment details is below..
    05-01-2017 11:03:49 05-01-2017 NET/933988585200587/IRCTC/10000070238175 RS 805.00

  7. Gajendra Kumar says:

    Today at about 11.30 am I tried to online reserve two SL class bearths in 14312 Ala Hazrat Express for journey from Alwar(AWR) to Palam(PM) on Jan 25, 2015. An amount of Rs 186.50 has been deducted from my Punjab National Bank account but the tickets were not booked.
    Gajendra Kumar
    M 9414681532

  8. Sanjula says:

    I have booked a ticket on 14th Jan from new Delhi to ludhiana. The ticket did not got booked and the amount of 1480rs for the same get deduced.
    Kindly refund.

  9. Ganesh mishra says:

    Yesterday 14/01/2017 ko mai ticket ypr to lko book kar raha tha aap ke irctc connect se . Mera customer id. alm23g hai.
    Ticket book nahin hua aur paise kat gaye..
    Pls refund my money…

    1. Roberta says:

      Frankly I think that’s abuetsloly good stuff.

  10. amit says:

    Q sb ko bebkoof bna rhe ho es no. pr call kro , lagta bhi h no. jo diya gya h or kos bt ka tollfree jb rupay kt ji jate h 1 min. Ka 2 rupay

  11. Wasudeo Damdhar says:

    On date 14 th january I booked Tatkal Ticked from Pune to Vadodara for journey date 15.1.2017 from my HDFC debit card during the booking amount have been deducted from my account but PNR not generated.After 24 hours amount of Rs.2460/- not refunded in my account.I am asking you even deducting amount from my account why PNR not generated, and why amount refunded after 24 hours.This seems that very bad administration from Rail Way Dept.Who will be responsible such type problem let me know.

  12. Dr H N Dutta says:

    I cancelled two tickets.One PNR 8752909151 on December 25, 2016 at 13:57 hrs (Ujjain to New Delhi for 7 Jan 2017) and another PNR 2705448460 on December 26, 2016 at0951:10 hrs (New Delhi to Ujjain) and in both the cases, money has not come to my debit card.

    Although your transaction ID show that money has been transferred to KMB, while my debit card has nothing to do with KMB. Please see while our Hon’belPM talks about Cashless, it is implemented in spirit.

  13. zargam hussain says:

    phone bhi pick kr liya kro yr….kb sudhroge tum logo …..

  14. SC Hemalatha says:

    Sir I don’t know how my irctc account blocked.I want to reopen account please guide me

  15. Pritam says:

    No water in train 16352

  16. Prakhar kumar says:

    I have booked a ticket from kota to patna(Azimabad express of date-02.02.17 near about 23:00hrs). The ticket did not got booked and the amount of 1395rs for the same get deduced from my sbi account,so please checked it & refund.
    Mo. No.-9057831515.

  17. Rajashekar m.c. says:

    No customer care number working, in such a big organisation like railways. Please care for customers.

    1. MITHU BANERJEE says:

      really a big harassment for people seeking help of customer care. None of the numbers give any answers just ask to wait for customer care executive. no executive comes on line. so they must remove the numbers if they are not working. RAILWAYS must be answerable to this problem.

  18. anoop saxena says:

    Booked a ticket from ICICI credit card, ticket not generated but amount was deducted. Got the amount but discrepancy in return amount, refer the below transaction history:

    30/12/2016 http://WWW.IRCTC.CO.IN 74766516365652754687854 4,593.15

    30/12/2016 http://WWW.IRCTC.CO.IN 74766517002700012039918 4,500.00 cr

    Kindly check and revert for the same.

    Thanks
    Anoop Saxena

  19. M.N Ganesh prasad says:

    Dear sir, we (I & my family) waiting for Bangalore express no 16524 at Kabaka Puttur. Schedule train time was (10.15 pm)22.15 hrs. Now time is 12.22 respective train is not yet come to Kabaka Puttur. Here there is no announcement are intimation to passangers by railway staff regarding what time train will arrive. Who is responsible for the inconvience. I had my dinner at 20.00 hrs. Since I am a diabetic patient. What about tomorrow morning tiffin schedule. Who will take the responsibility.

  20. I UV been wating for the train12379 and is running late by17hr 25 min .we are here since 11 30 and we r facing lots of problem what makes the train so late

  21. John says:

    Sir My E-Ticket Cancelled Automatically & SMS Send From IRCTC Your Money Refund In Your Account But Till Date In My Ac No Money Transferred By IRCTC MY PNR NO Is 2804881346. Please Give Me Reply.

  22. shushant says:

    sir,
    apko mai ye btana chahta hun ki Ralway ke land par kuch log mil kar kabza kar rhy hai jismy ynha k lockal Parsad or police bhi mili hui hai isly aapse anurodh hai ispr sakht karywahi kry. addresh -Vivek vihar Phase-2 B-block Gate NO-1 Ralway line ke pass Delhi-110095
    Asha hai aap jald karywahi karengy.
    dhanywaad
    shusant singh

  23. meenu says:

    I got my money deducted two times for the same ticket…and it has not been refund till now..plz do something to get my money back..

  24. BANKIM CHANDRA GHOSH says:

    Amount received but no ticket booked
    I was tried to book a ticket from IRCTC online portal bipasha2 on 02-02-2017 by using Online SBI NetBanking to made the payment. At last step after given OTP shows Ticket booking FAILED, but amount (4630/-) has been deducted from SBI bank account.
    Now I don’t have a booked ticket but the amount has been deducted from my account. Please tell me what to do in order to recover my wrongly deducted amount. Also please take steps as soon as possible for further booking our Ticket.
    Transaction ID: 100000732743219 Train No/Name: 12314/SealdahRajdhani Date of Boarding 07 Feb-2017

  25. MD EHTERAJ KHAN says:

    Dear Sir
    I am trying to contact on toll free no for Enquiry.Sorry to inform you no body received my call.

    Thanks&Regards
    Ehteraj khan
    9073357048

  26. Yogendra kumar says:

    Sir mere irct dwara reservation Delhi se hai per mAi Moradabad se bait sakta Hu ye Delhi ke bad ka first stopped hai mere pnr number hai 2425796147 hai train number 12436 date of journey 5 Feb 2017 plz most urgent reply

  27. johnson says:

    This irctc most customer care numbers not answering at all. Let us know why

  28. Vijay Singh says:

    February 04/02/2017
    Dear- Sir/ Madam
    I tried ticket book from my irctc account- svijay3230 for Train No-12230 Lucknow Mail from New Delhi to Lucknow on 22/03/2017 . Charges Rs. 2184.30×2=4368.6 got cut from my Paytm wallet Registered No-9044689863 two Times but ticket not booked. Now my deducted amount not came in my Paytm wallet , So please Confirm me status about my Paytm wallet money .

    Regards
    Vijay Singh

  29. ravi says:

    My mother in train. MY mother have window ticket .but they have not original Id .
    They show I’d in mobile what sup
    TT not agree help me urgent

    9785948773
    Train – 12926

  30. MAHENDRA says:

    amount will debit my acount but ticket not booked not show PNR no in my last tranjaction

  31. Sunil says:

    I lost my bag

  32. Yasha says:

    I m in a train right now. Train no. 12803 sitting in ladies coach and as compared to ladies .. gents are more in number. I asked them to go and sit in another coach all of them are sitting like bloody donkies …
    On this situation can only thank ur government … And the duty person for how beautifuly they are performing their duties..
    Shame on u …

  33. Sagar jha says:

    I booked 5 from my union back visa card, my balanced deducted but my ticket is not booked so I want rebate my Rs2722 back soon so kindly t

  34. Raj kumar says:

    RAJDHANI EXPRESS,
    35 hours journey mein kitna pani authorised h

    1. Santosh Kumar says:

      17/1/17 ka 2tikeat booking kiyata o ticket book nahi ho to account se 850 rs katgaya oska abitak koyi sms nahi. Jo hai jald se jald klear kiya jay. Seq no 701740206492.

  35. Aarti says:

    Hi folks, traveling by sinhagad and Deccan has become a heated affair as the daily passholders dont allow the other passholders to sit even though the seats are vacant. Either they keep their bags or simply occupy the space saying their friends would be coming in next station and seats are reserved. I simply fail to understand that even if the seats are vacant why the hell the other commuters cant sit. The ladies abuse and use offensive languages and keep on taunting or irritating by talks and make comments which is really offensive even though its made by ladies to ladies. I tried calling on various railway helpline number but no use. I had to literally shout for my right to sit in a vacant place being a passholder and they cant use such foul languages andd its my desire to sit in any seat and they cant force me to go here and there. I am a working woman and frequent traveller to pune mumbai. I need to raise my concern and complaint and definitely would take up.on social media as no railway official is available to help against the crime happening with the commuters as i strongly believe even if offensive comments made by a woman to woman is a case of eve teasing. My contact number is 8379906996 – Aarti Naidu

  36. Ajay says:

    Sir mujhe Patna ka railway rpf emergency help no. Chahiye

  37. Amulchand says:

    Money deducted and ticket not booked.
    I tried to call you by phone but no one is responding.

    Dear Sir,
    I tried to book tatkal ticket from “IRCTC Site” from Secunderabad to Eluru through Net Banking once the payment is done the site is reloaded for a long time and it shows Session Time Out money is deducted from my account and Ticket not booked so how can I get back my money?

  38. sujeet kumar says:

    Train no 15910 e train 16/02/2017 ko train cancle rahe gye aa nhi agar cancled kare ge to paisa hmko kb tak mile ga

  39. Pratyush says:

    My name is k.V.pratyush I have booked 2 tickets from sc to vskp. I wish to transfer my ticket to my mother what is procedure for that

  40. Dr B N Raman says:

    I have an account to book rail tickets with the help of a Debit card. I could do it two times recently but now a message appears that my account has been suspended. I do not know why my account has been suspended. Please let me know as to how can it be restored? I need restoration very urgently.

  41. Deepak says:

    Travelling in 12578 Bagmati express from Katpadi to Patna dated 11
    02.2017 in A1 Birth 45. The black dust water is pouring on birth. Reportedly, AC cooling default. No water in washroom and too dirty to enter.
    Great Prabhu, save us.

  42. Vikas Pathak says:

    Dear sir,
    I had booked my ticket in tatkal Kota from Bhopal to Nagpur on 12/02/2017 in AC birth train no.-12511 raptisagar express …. But unfortunately the train was 11 hrs late from its departure point. It was urgent therefore I came Nagpur with some other source. For ticket I had paid 1125rs. But it is of no use for me… Please give me solutions for getting money from railway. It was the fault of railway not my…

  43. satish says:

    Brabhu aajaye yaa khud narayan aajaye indian railway kabhi nahi sudharega.
    Meri prob ke liye har no. Pe call kiya par sab rahis or busy hai kisi ne ek call bhi nahi liya. Sab ko bas beth ke fokat ki salary lene ki adat ho gai hai.

    Modi ji kabhi is or bhi dhayn de dijiye. Lagta hai prabhuji naraz hai hum sab se.

  44. Sangeeta Gupta says:

    Not a single number of Mumbai is working. My HDFC Debit card got deducted for Rs. 1592=29 and ticket has not been generated. Please help me to get it refunded from IRCTC

  45. Dear sir,
    mai ne IRCTC ke wabsite se ek ticket book kiya booking date7/2/2017 jonrney date – 19/2/2017 PNR NO. 6764202395 ,TRAIN NO-14223, PNBE TO BBU FARE- 170. hum ne use kisi karan us booking ko cancelled karna para cancell date-9/2/2017 abhi tak REFUNDED AMOUNT Rs-115 nhi aya hai.

  46. DEAR SIR,
    maine ek ticket irctc se book kiya PNR NO- 2127882547, TRAIN NO.14224 BUDHPURNIMA EXP. CLASS- SL , JOURNEY DATE 19/2/2017 FARE-175 but fare payment PAYTM se kiya hu. aur hum ABHI US ticket ko cancell kar raha hu to nhi ho raha hai…plz help…

    m.no- 9470705706

  47. SANDIP TALAVIYA says:

    સર,મેડમ

    હું મારા આઇઆરસીટીસી એકાઉન્ટ થી મે તારીખ 10/02/2017 નારોજ નું ટ્રેન નં-19568 વિવેક એક્સપ્રેસ પીનેરા નં.8542457109 સુરત થી સોલાપુર નું બુકિગ હતું પરતું મે ઈ ટીકિટ થી બુક કરયું હતું . જે એને મેળે કેનસલ થઈ ગય હતી,પરતું તારીખ 11/02/2017 નારોજ આઇઆરસીટીસી સમય.01.25 PM માંથી મેસેજ આવયો હતો કે, રૂ. 1180 મારા kotak mahindra bank માં જમા થઈ જસે પરતું આજ સુધિ જમા થયા નથી. તોઆ રૂ. 1180 કાયરે જમા થાસે…

    લી.
    સંદિપ તળાવિયા
    મો. 9173417126
    ઈમેઈલ. sandiptalaviya2@gmail.com

  48. Manigandan.G says:

    Dear Team,

    The amount from my account is deducted RS.421.50 due to login session expired in IRCTC Ticket was not booked at first time,
    i again did the another transaction ,then i got approved.
    Even i didntget pnr number also. how it will refund from the morning i trird calling customercare they are not responding the call… any one help me and send customercare number pls……..

  49. mohd humraj says:

    i was book the ticket from bsb to cp, but no book and detected the amount , do not pik the customer care no. i have mail to irctc plz immediately confirm for next ticket book

  50. Prem Kumar c says:

    Today now 4:30 am, I have purchased ticket to MYSORE from kengeri railway station for cauvery express i had entered reserved compartment, but policeman not allowed to get in and forcefully went general compartment, i have been travelling since 2004 , I heard about that MYSORE to kengeri no reservation, I had really troubled and when reached last general compartment, the train moved immediately, even I don’t have instructions at station or ticket counter , this journey in this train very bad experience. and I hope the compitant authority will take appropriate action at kengeri station to get good instruction in future and also know weather really reserved from kengeri to more or unserved.

  51. Ghulam Mohammad says:

    Tried to book a ticket on 14 February from Kota to JAMMU Tawi in Kota-Udhampur express in 2AC class for 8th of March 2017 using debit card of JK Bank through app IRCTC.The booking failed but an amount of Rs 842.36 got deducted from my JK Bank account vide no PRCR/0000008731. The same has not been refunded till date. Plz look into the matter and refund me my amount as soon as possible.

    1. hemant says:

      hi gulam where did you complaint about this issue?? same happened with me also

      Transaction ID: 100000751553464 PNR No Train No./Name: 18237 / CHATTISGARH EXP
      Date of Journey: 22-Feb-2017 Date Of Boarding: 22-Feb-2017 Class: SLEEPER CLASS (SL)
      From: BILASPUR JN (BSP) To: BEAS (BEAS) Boarding: BILASPUR JN (BSP)
      Resv Upto: BEAS (BEAS) Quota: TATKAL (TQ) Ticket Type: E-ticket
      Passenger Details
      Payment Details
      Payment Option:Canara Bank
      Ticket Charge:1820.0 Service Charge:0.0 Total:1820.0

      i am trying to reach customer care but no answer..

  52. javed abbasi says:

    Dear- Sir/ Madam
    I tried ticket book from my irctc account- for Train No-22981 KOTA SGNR SF EX from KOTA Jn to JAIPUR Jn on 18/2/2017 . Charges Rs. 820 got cut from my DEBIT card No- 4987920300004833 but ticket not booked. Now my deducted amount not came in account, So please Confirm me status about my DEBIT card money.

  53. Pritipal Singh says:

    ashram Express Coach not cleaned properly, seats are broken and unfortable,even the windows are broken and are not getting closed. In convevient journey from Delhi to ahmedabad as windows are broken due to which cold winds dun let u sleep. PNR-2226760800

  54. Dear- Sir/ Madam
    I tried e-ticket book on 23-02-2017 from my irctc account- ID SIBYZACH for Train No-Islad exp from krishnarajapuram to Changanacherry for 24-02-2017. At last step, online given OTP shows Ticket booking FAILED, but an amount Rs: 4290/- deducted from ICICI account. Transaction ID 100000754102453 & other two. Now I like to know about my Ticket/amount and what will be my next step? Please Confirm me the status of my Ticket or money. I have made three transactions , amount is deducted from every transactions

    Regards
    Bipasha Ghosh,
    M. No: 9531516517 / 9474340647

  55. Bhawana says:

    I travelled from etawah to lucknow and i have not got any meal ,and this did not happened first time iam a frequent traveller and this happened many times i request u please resolve the problem or otherwise kindly dont charge extra for it

  56. Ankit says:

    Sir
    On 22 feb 2017 I had booked a ticket through irctc app , from Punjab mail 12137 (cst to AGC).My ticket was not booked due to some internet transaction problem but 592 Rs deducted from my icici credit card.
    I tried to call many time to customer care num but no response.
    Plz help me

  57. Ramesh Kumar says:

    Dear, Sir/ Madam
    I tried ticket book from my irctc account- pcyadavind for Train No-12276 Allahabad New Delhi Duronto Express from New Delhi Zn. to Allahabad Zn. on 21/02/2017 . Charges Rs. 607.32 got cut from my Credit card No-5459648901720608 but ticket not booked. Now my deducted amount not came in account, So please Confirm me status about my Credit card money.

    Regards
    Ramesh Kumar
    Mob- 9810220978/ 8586851847

  58. Ramesh Kumar says:

    Dear- Sir/ Madam
    I tried ticket book from my irctc account- pcyadavind for Train No-12276 Allahabad New Delhi Duronto Express from NDLS to ALD on 21/02/2017 . Charges Rs. 607.32 got cut from my Credit card No-5459648901720608 but ticket not booked. Now my deducted amount not came in account till now ( 27/02/17) , So please Confirm me status about my Credit card money.

    Regards
    Ramesh Kumar
    Mob- 8586851847/ 9810220978

  59. PC Yadav says:

    Dear, Sir/ Madam
    I tried ticket book from my irctc account- pcyadavind for Train No-12276 Allahabad New Delhi Duronto Express from New Delhi Zn. to Allahabad Zn. on 21/02/2017 . Charges Rs. 607.32 got cut from my Credit card No-5459648901720608 but ticket not booked. Now my deducted amount not came in account, So please Confirm me status about my Credit card money.

    Regards
    Ramesh Kumar
    Mob- 9810220978/ 8586851847

  60. PC Yadav says:

    Dear- Sir/ Madam
    I tried ticket book from my irctc account- pcyadavind for Train No-12276 Allahabad New Delhi Duronto Express from NDLS to ALD on 21/02/2017 . Charges Rs. 607.32 got cut from my Credit card No-5459648901720608 but ticket not booked. Now my deducted amount not came in account till now ( 27/02/17) , So please Confirm me status about my Credit card money.

    Regards
    PC Yadav
    Mob- 8586851847/ 9810220978

  61. Naveen says:

    I didn’t get the refund from irctc… i got the message but i didnt get my refund.

    PNR 4848804507
    Train : 12779 – GOA EXPRESS
    Dt : 18-2-2017
    BoardingStn : MAO
    ReservedUpTo : NZM;
    CLASS : SL
    P1 : Curr Stat : W/L 28;
    P2 : Curr Stat : W/L 29

    Contact no.. 9999313818

  62. Sk Amerul says:

    Dear Sir/ Madam
    I tried e-ticket book on 28-02-2017 from my irctc account- ID:-Aamirmoon for Train No-12864/YPR HOWRAH EXP,From: YESVANTPUR JN (YPR) To: KHARAGPUR JN (KGP) for 14-04-2017. At last step, online Kotak Mahindra Bank payment given OTP shows Ticket booking FAILED(Not Booked), but an amount Rs: 721/- deducted from Kotak Mahindra Bank account. Transaction ID 100000759153665. Now I like to know about my Ticket/amount and what will be my next step? Please Confirm me the status of my Ticket or money.

    Regards
    Sk Amerul
    Mo-7676719026

  63. Sagar says:

    I have booked a ticket from Rajahmundry to Chennai central in circar express my money has been not yet refunded to my account even though I cancelled it, it has been nearly 10 days

  64. Ramesh Kumar says:

    Dear- Sir/ Madam
    I tried ticket book from my irctc account- pcyadavind for Train No-12276 Allahabad New Delhi Duronto Express from NDLS to ALD on 21/02/2017 . Charges Rs. 607.32 got cut from my Credit card No-5459648901720608 but ticket not booked. Now my deducted amount not came in account till now ( 27/02/17) , So please Confirm me status about my Credit card money.

    Regards
    PC Yadav
    Mob- 8586851847/ 9810220978
    simplexramesh@gmail.com

  65. swapnil patil says:

    Dear irctc

    This irctc is most currupted organization which is untrusted..fuck u irctc team..

  66. swapnil patil says:

    Irctc not refunded money back..really i want to kill all of concerned people that eats money..

  67. Mrinmoy Garai says:

    On date 19 feb2017 I booked Tatkal Ticked from New Delhi to Howrah train no 12304 for journey date 20.2.2017 from my Bonk of India debit card during the Tatkal tikit booking amount Fare 805 have been deducted from my account and PNR generated 2228345961.Transaction id is 100000748766785. Status TQWL/55. a
    Automatically 21 feb 2017 my Tikit cancellation.After 24 hours amount of Rs.745/- not refunded in my account.I am asking you even deducting amount from my account why amount not refunded after 24 hours.This seems that very bad administration from Rail Way Dept.Who will be responsible such type problem pllease verify my acount and

    Greetings,

    This message has been automatically generated in response to email sent by you having subject:

    “TQWL Tikit cancel but money not return”

    There is no need to reply to this message right now. Your email has been assigned ticket ID [IRCTC #5281844].

    Please include ticket ID:

    [IRCTC #5281844]

    in the subject line of all future correspondence about this issue.

    Thank you,
    care@irctc.co.in
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  68. Siddhant says:

    Dear- Sir/ Madam
    I tried e-ticket book on 03-03-2017 from my irctc account- ID sid251995 for Train 12958/ADI SJ RAJDHANI from New-Delhi to ahmedabad for 08-03-2017. At last step, paytm payment given OTP shows Ticket booking FAILED, but an amount Rs: 4501/- deducted from SBI account. Transaction ID 100000763049384 . Now I like to know about my Ticket/amount and what will be my next step? Please Confirm me the status of my Ticket or money.

  69. Jayakumar says:

    Sir i have booked my ticket through IRCTC website but it came error message twice. the ticket is not confirmed but the money from my account is deducted this is happened happened on 02/03/2017 but still my money is not return. More than 1000 is deducted. please send me back . Am in urgent need.

    Thanks,
    Jayakumar

  70. Ajit Giri says:

    Hello sir/madam
    I have book tatkal ticket but not book booking a wait list I cancelled to ticket but not refund my balance to my account
    Please refund my balance
    P N R.8156856070
    Train no .19167
    Date .02/03/2017

  71. anil pandey says:

    Dear-sir/Madam
    I Tried tiket book from my irctc account
    Train no..18104 Jalianwala B EX from Ludhiana jn to Gaya Jn on 02/03/2017
    Charges RS.1888.3 cut from my debit card account no.5154108001040 but tiket not booked
    my amount not came in my account,So please conform status about refund my account money
    Regard….
    Anil pandey
    9953855667

  72. Deepak says:

    Hello sir/mam
    I m travelling in sampoorn kranti from ndls to patna on 5/3/17 .I have facing a prblm with vender which is sold a shop .he is abusing me and threatening me
    H called on 1322 or 138 but it is not connected .so registered my complaint against him
    Thanks
    Deepak
    7004246547

  73. Shiva says:

    Dear sir

    Please see the attached file
    Here I sending you my ticket cencel status in attached file but Dated 06- February – 2017 I am not receive refund amount in my account .
    Please refund my money in my account as soon as possible

    Thanks
    Shiva mittal
    Mob no 8859734923

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